Business Innovation & Management
Occupational Certificate: Tourist Information Officer
Inspire Journeys, Create Unforgettable Experiences!
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NQF Level:
5
Credits:
280
Minimum Duration:
2 Years (4 Semesters)
Faculty:
Business Innovation & Management
Department:
Hospitality & Tourism
Accreditation Authority:
Quality Council for Trades and Occupations
Inspire Journeys, Create Unforgettable Experiences!
Equips learners to enrich travel experiences, showcase South Africa's beauty, and manage customer service, event planning, and tourism information management.
Why Choose This Qualification?
Prepares learners to assist visitors with bookings, tour arrangements, and local recommendations, promoting South Africa's tourism industry.
Admission Requirements.
NQF Level 4 with Communication. RPL available for candidates with relevant work experience.
Qualification Structure.
Modules include tourism management, customer service, itinerary planning, event coordination, and administrative support in tourism centers.
Learning Outcomes.
Graduates will promote local and national tourism, enhance visitor experiences, manage exhibitions, and provide exceptional customer service.
International Comparability.
Aligns with Australia's Certificate III in Tourism, Namibia’s Diploma in Travel and Tourism, and New Zealand’s Certificate in Travel.
Qualification Modes of Delivery and Support.
Available through contact, blended, and distance learning, supported by Moodle LMS and comprehensive student support services.
Career Opportunities.
Tourist Information Officer, Travel Consultant, Tour Coordinator, Event and Exhibition Planner, Customer Service Agent in Tourism.
Articulation Options.
Horizontal: Higher Certificate in Travel and Tourism, NQF Level 5. Vertical: Diploma: Internal Tourism, NQF Level 6.
Ensure Compliance, Empower Financial Accuracy.
Ensures alignment with tourism industry standards and customer service excellence.
Are You Ready To Shape The Future?
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