Master Hardware and Software Support—Your Gateway to a High-Demand IT Career!

Imagine a world where you are the go-to expert for keeping systems running smoothly and solving critical IT challenges. With AIFT’s Higher Certificate in Hardware and Software Support, this dream becomes reality. This dynamic one-year programme equips you with the technical skills and confidence to succeed in roles like IT Support Technician, Helpdesk Technician, or even Junior Systems Administrator. Gain hands-on experience in diagnosing and troubleshooting hardware and software issues, while building the foundational knowledge to manage IT infrastructure across industries like corporate, retail, and education.

Why Choose This Qualification?

Gain practical skills in diagnosing, troubleshooting, and maintaining hardware and software systems. Learn from modules designed to meet the demands of the Fourth and Fifth Industrial Revolutions. Progress to advanced fields like cybersecurity, network management, or software engineering. Join the ranks of in-demand professionals in IT support roles across diverse industries. Leverage state-of-the-art facilities and digital tools, including AIFT's cutting-edge Moodle LMS.

Admission Requirements.

National Senior Certificate (NSC): Endorsed for admission to Higher Certificate, Diploma, or Degree programs. National Certificate Vocational (NCV): NQF Level 4. Recognition of Prior Learning (RPL): Available to recognize your previous learning.

Qualification Structure.

The qualification consists of eight core modules across two semesters, covering ICT foundations, hardware systems and maintenance, software and operating systems management, networking, troubleshooting, ICT service management, and Work Integrated Learning (WIL).

Learning Outcomes.

Diagnose and resolve hardware and software issues effectively. Manage IT infrastructure with a focus on network solutions and security. Provide high-quality customer support by communicating technical information clearly. Implement cybersecurity measures to safeguard IT systems. Adapt to emerging technologies in the rapidly evolving ICT sector.

International Comparability.

The Higher Certificate in Hardware and Software Support compares favorably with international programmes, including the Higher National Certificate (HNC) in IT (UK). Like the HNC, our programme blends practical skills with academic rigor, offering graduates global mobility and progression opportunities.

Qualification Modes of Delivery and Support.

Contact Learning: In-person engagement with industry experts. Blended Learning: A mix of interactive online and face-to-face sessions. Distance Learning: Study anytime, anywhere with access to AIFT’s Moodle LMS.

Career Opportunities.

IT Support Technician, Helpdesk Technician, Network Support Technician, Junior Systems Administrator, Field Service Technician.

Articulation Options.

Vertical Articulation: Diploma in Information Technology (NQF Level 6), Advanced Certificate in Information Technology (NQF Level 6), Bachelor’s Degree in Computer Science (NQF Level 7).

Ensure Compliance, Empower Financial Accuracy.

Council on Higher Education