Travel and Tourism

Tourist Information Officer
Inspire Journeys, Create Unforgettable Experiences!
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NQF Level:

5

Credits:

280

Minimum Duration:

2 Years (4 Semesters)

Faculty:

Business Innovation & Management

Department:

Hospitality & Tourism

Accreditation Authority:

Quality Council for Trades and Occupations
Inspire Journeys, Create Unforgettable Experiences!
This qualification prepares learners to engage with tourists, plan itineraries, provide expert recommendations, and promote local attractions. Graduates are equipped with skills in customer service, tourism information management, and event planning, ensuring memorable visitor experiences.

Why Choose This Qualification?

Empowers graduates to assist visitors with accommodation bookings, tour arrangements, and entertainment recommendations while promoting South Africa’s rich heritage.

Admission Requirements.

NQF Level 4 with Communication or Recognition of Prior Learning (RPL) for candidates with relevant work experience.

Qualification Structure.

Modules spanning four semesters, covering tourism basics, business communication, customer service, itinerary planning, event management, and using online tourism systems.

Learning Outcomes.

Graduates will promote local tourism, enhance visitor experiences, manage exhibitions, communicate effectively, and support tourism office operations.

International Comparability.

Aligned with Australia’s Certificate III in Tourism, Namibia’s Diploma in Travel and Tourism, and New Zealand’s Certificate in Travel.

Qualification Modes of Delivery and Support.

Available through Contact Learning, Blended Learning, and Distance Learning with access to digital platforms and comprehensive support services.

Career Opportunities.

Tourist Information Officer, Travel Consultant, Tour Coordinator, Event and Exhibition Planner, Customer Service Agent in Tourism.

Articulation Options.

Horizontal: Higher Certificate in Travel and Tourism (NQF Level 5), Travel Professional (NQF Level 5); Vertical: Diploma in Internal Tourism (NQF Level 6), National Diploma in Tourism Services (NQF Level 6).

Ensure Compliance, Empower Financial Accuracy.

Inspire Adventures, Share South Africa’s Wonders
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