Empower Your Career with Industry-Leading Tech Skills!

Get ready to unlock opportunities in the high-demand field of IT Support with the Further Education and Training Certificate in Information Technology: Technical Support. This qualification is designed for those eager to step into the tech industry, providing essential skills for IT support, troubleshooting, and system maintenance. Blending theoretical knowledge with practical experience, this programme is your launchpad into a dynamic and technology-driven career.

Why Choose This Qualification?

Equips students with practical technical skills, enabling them to master core competencies in IT support, from troubleshooting hardware and software issues to providing user assistance. Participants gain insights into essential IT systems, networks, and cybersecurity practices, with flexible specialization options.

Admission Requirements.

An NQF Level 4 qualification or equivalent. Candidates with relevant industry experience may apply through Recognition of Prior Learning (RPL). National Senior Certificate with admission to Higher Certificate, Diploma, or Degree.

Qualification Structure.

Three main components: Fundamental, Core, and Elective modules. Covers communication, mathematics, PC hardware support, network basics, help desk technology, and electives in PC engineering or data communications and networking.

Learning Outcomes.

Graduates will communicate effectively, understand computer systems and their applications in business, solve technical problems, apply computer technology principles, and work effectively within support teams.

International Comparability.

Aligns with international standards and has been evaluated against prominent frameworks, including the New Zealand NQF, Australian NQF, and British NVQs. Benchmarked with certifications like City and Guilds IT Technicians certificate, CompTIA A+ and N+, and Microsoft MCSE.

Qualification Modes of Delivery and Support.

Available through Contact Learning, Blended Learning, and Distance Learning, with access to Moodle LMS, virtual labs, and cutting-edge software.

Career Opportunities.

Help Desk Support, Network Technician, Cybersecurity Assistant, Data Centre Administrator.

Articulation Options.

Horizontal: National Certificate in Systems Development (NQF Level 4); Vertical: National Certificates in Systems Support (NQF Level 5); Diagonal: Occupational Certificate: Computer Technician (NQF Level 5).

Ensure Compliance, Empower Financial Accuracy.

Shape the Future of Technology