Information Technology

National Certificate: Systems Support
Empowering You to Keep the World Connected, One System at a Time
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NQF Level:

5

Credits:

172

Minimum Duration:

1 Year (2 Semesters)

Faculty:

Information, Communication & Future Technologies

Department:

Information & Communication Technology

Accreditation Authority:

MICT SETA
Unlock Your Potential in IT Systems Support
Step confidently into the world of IT with the National Certificate: Information Technology: Systems Support. This comprehensive programme equips learners with the essential technical skills needed to excel in the ever-evolving IT field. Covering key areas such as computer hardware, networking, systems administration, and IT security, graduates are prepared to meet the demands of a dynamic and technology-driven industry.

Why Choose This Qualification?

Provides a solid foundation in both practical and theoretical aspects of IT systems support, focusing on essential skills in hardware installation, network management, IT security, and troubleshooting. Graduates are prepared for roles requiring technical expertise and customer-focused support.

Admission Requirements.

NQF Level 4 qualification or equivalent. Candidates with relevant industry experience may apply through Recognition of Prior Learning (RPL).

Qualification Structure.

Comprehensive modules across hardware installation, network management, customer care, and enterprise systems. Includes personal development, network architecture, and assembling and maintaining servers.

Learning Outcomes.

Graduates will demonstrate foundational application support skills, network support capabilities, hardware troubleshooting, and the ability to provide exceptional customer care in IT support.

International Comparability.

Aligns with international standards such as CompTIA A+ and N+ certifications, meeting benchmarks set by New Zealand, Australia, and the UK.

Qualification Modes of Delivery and Support.

Available through Contact, Blended, and Distance Learning with access to Moodle LMS, virtual labs, and academic support services.

Career Opportunities.

Computer Technician, Systems Administrator, Network Administrator, Helpdesk Support Technician.

Articulation Options.

Horizontal: National Certificate in Management (NQF Level 5). Vertical: National Diploma in IT: Systems Support (NQF Level 6), National Diploma in IT: Systems Development (NQF Level 6). Diagonal: Higher Certificate in Software Development (NQF Level 5).

Ensure Compliance, Empower Financial Accuracy.

Shape the Future of Technology
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