Retail and Wholesale Sales
Sales Assistant (General)
Drive Success with Customer-Centric Sales and Service Skills
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NQF Level:
3
Credits:
54
Minimum Duration:
6 months (1 Semester)
Faculty:
Business Innovation & Management
Department:
Business Administration
Accreditation Authority:
Quality Council for Trades and Occupations
UNLOCK YOUR POTENTIAL IN SALES WITH THE OC- SALES ASSISTANT (GENERAL)!
This qualification equips learners with skills for success in retail and wholesale sales environments, focusing on customer service and sales techniques.
Why Choose This Qualification?
Develops skills to serve diverse customer needs, build strong relationships, and facilitate sales.
Admission Requirements.
NQF Level 1 with Mathematics and Communication or Recognition of Prior Learning (RPL).
Qualification Structure.
Three Knowledge, five Practical Skills, and three Work Experience Modules.
Learning Outcomes.
Graduates will handle customer queries, build relationships, and sell goods/services effectively.
International Comparability.
Aligned with qualifications in New Zealand and Australia, emphasizing customer service and sales techniques.
Qualification Modes of Delivery and Support.
Contact, Blended, and Distance Learning with Moodle LMS.
Career Opportunities.
Service Advisor, Sales Assistant, Sales Consultant, Call Centre Agent, and more.
Articulation Options.
Horizontal: Visual Merchandiser (NQF Level 3); Vertical: Automotive Sales and Support Services (NQF Level 4).
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