Unlock Your Potential in Business Administration

Step confidently into the business world with the National Certificate in Business Administration Services NQF Level 3. This comprehensive programme equips learners with core administrative skills, covering essential areas such as communication, information management, customer service, and technology use. Graduates are prepared to excel in a wide range of administrative roles across sectors, ensuring they meet the demands of a dynamic workplace.

Why Choose This Qualification?

Offers a balanced foundation of practical skills and theoretical knowledge necessary for successful administrative work. Graduates are prepared for real-world responsibilities with options for Recognition of Prior Learning (RPL) to fast-track certification.

Admission Requirements.

An NQF Level 2 qualification or equivalent. Candidates with relevant industry experience may apply through Recognition of Prior Learning (RPL).

Qualification Structure.

The program is structured into two semesters, covering modules such as effective communication, mathematical literacy, business environment functions, office management, and customer service.

Learning Outcomes.

Graduates will apply effective communication strategies, demonstrate mathematical literacy, provide competent customer service, and manage office functions and documentation effectively.

International Comparability.

The qualification aligns with global standards in end-user computing and administrative practices, comparable to frameworks in New Zealand, Australia, and the UK.

Qualification Modes of Delivery and Support.

Delivered through Contact, Blended, and Distance Learning. Students have access to Moodle LMS, virtual labs, and academic support services.

Career Opportunities.

Office Administrator, Personal Assistant, Data Entry Clerk, Project Support Officer, Customer Service Representative, Receptionist, Sales and Marketing Support.

Articulation Options.

Horizontal: National Certificate: Management at NQF Level 3. Vertical: Further Education and Training Certificate in Information Technology: Technical Support or Systems Development (NQF Level 4).

Ensure Compliance, Empower Financial Accuracy.

Step Forward in Business with AIFT